Unlike many other home security alarm companies, Brink's does not rely on a third-party home alarm monitoring service; all alarm monitoring and customer care is provided by Brink's employees. Plus, since Brink's Home Security operates from a central locations, customers experience consistent service and dedication to rapid response in the event of an emergency. This also allows Brink's Home Security to control the flow of information and the quality of those who handle it.

State-of-the-art Technology

Brink's Home Security uses state-of-the-art technology to route the monitored alarm system signals and calls quickly and efficiently, including:

• Underwriters Laboratories (U.L.)-listed alarm monitoring center
• Fast and reliable alarm signaling through dedicated fiber-optic telecommunications

Extensively Trained Professionals

All Brink's Home Security personnel are extensively trained, both on the job and in the classroom.

For example, Brink's Home Security technicians must pass National Burglar & Fire Alarm Association training and are thoroughly versed in security system installation and maintenance procedures. This type of in-depth training helps ensure a consistently high level of quality in every aspect of our relationship with customers.

Back-up Systems and Alarm Monitoring Center

To provide seamless service, Brink's Home Security has alternative phone routes available for the prevention of busy signals along, with back-up systems including computer systems, electrical power and communication systems. Brink's Home Security also maintains a fully operational back-up security alarm monitoring center, to help provide uninterrupted service in the unlikely event of catastrophe